About the role
As an Automotive Service Advisor, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. Your role involves assessing customer needs, providing accurate estimates, and coordinating with technicians to ensure efficient service delivery.
The ideal candidate will possess a solid understanding of automotive systems and demonstrate strong communication skills to explain technical issues in an easily understandable manner. You will collaborate closely with a dedicated service team to enhance customer satisfaction and foster long-term relationships.
What you'll do
- Assist customers with service inquiries
- Prepare and provide service estimates
- Coordinate service appointments with technicians
- Follow up with customers post-service
What you'll need
- High school diploma or equivalent
- Experience in a customer service role
- Knowledge of automotive repair processes
Skills
Strong interpersonal skills
Ability to multitask
Problem-solving abilities
Good to have
Familiarity with automotive software systems
Sales experience
Benefits
- Competitive salary plus commission
- Health and dental benefits
- Employee discounts on services
Interested in this role?
It takes about two minutes. Free to apply — Hireleven never asks candidates for money.
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Questions about this job
What qualifications do I need for this role?
Candidates should have experience in customer service and a background in automotive repair.
What are the working hours for this position?
This is a full-time role, typically requiring 40 hours per week.
Do I need any specific certifications?
While not mandatory, automotive certifications are an asset.
How do I apply?
Click "Apply Now" on this page to apply through Hireleven. Hireleven is recruiting for this role on behalf of a client employer.
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